Collection

This is not an uncommon problem. Usually what happens is that when those downstairs facilities are not used for a period of time the water tends to be drawn out of the trap, which allows the [...]

Not normally. In our experience we have seen more often than not that the home-owners roof drainage is not directed away from the house adequately. Usually the ground becomes saturated and pushes [...]

When we receive a request to do a facility location, we are required by law to mark those locations with the designated color, normally within three working days of a planned excavation. This [...]

The weather, especially barometric pressure, can play a big role in the effectiveness of your ventilation system. Most of the time there is some sort of breeze and the air is usually light in [...]

If upon excavation, it is determined that the pipe is broken anywhere from the property line in to the building, the cost and responsibility to arrange the repair belongs to the property owner. A [...]

If you construct any permanent object or place a fence or plant trees and bushes over top of your sewer lateral you are asking for trouble. At some point it is con-ceivable that excavation of [...]

NO. The only people who are authorized to open manholes are the Authority staff and people who are doing engineering or work relative to a sewer. This can be a hazardous activity and should not [...]

NO. While the sewer might be a convenient place to discard fluids such as anti-freeze, oil, paint, or unused chemicals, it can also be the most dangerous. These items can be the cause of an [...]

Yes, it can be. This practice is not allowed in our Service Area, however it happens because it is very difficult for us to know when and where this might occur. Depending on the type of paint [...]

NO. There is a great deal of water that comes off a roof. If this were allowed to enter the sewer system, it would soon fill up the pipes and cause overloading, which results in basements [...]